| Q: Does my factory
warranty remain in effect when you service my car?
Absolutely! You receive the exact
same coverage.
Q: Are you able to service a car as well
as a dealership?
Definitely. Actually we believe we do a better
job. For example, you will NEVER wait weeks for an appointment,
and we will definitely attend to your vehicle within a couple
of days in the event of an emergency. Does a light bulb need
changing? We'll probably be able to fit you in the same day!
Q: Will you give me a quote before starting
work?
Of course. We comply fully with the law which states that estimates must
be provided before any work begins.
Q:
Will you let me know when I need my next service?
Yes. Consistent with our emphasis
on maintenance and prevention, we employ a computer driven
system that tracks
date and mileage
and will estimate service
interval times. You will receive a letter advising that
your vehicle is due for service.
Q:
Can you lend me a car while mine is being serviced?
Yes. We offer a loaner car during any major service. For
smaller services, we will drive you home or even to the airport
if you want to leave us your car while you are away. We'll
even pick you up when the car is ready!
Q: Can you help me find a car?
Yes, finding our clients quality new or used
cars is part of our business. We have access to thousands
of one-owner lease returns,
many of which are almost new. Owner Mark Schwartz will personally
handle each sale.
Q: How do I know the cars are in top
condition?
We use a 3-step process to ensure quality.
Your complete satisfaction is guaranteed. Please see the Car
Sales section for more
details. Yes. We will post it on our website as well
as on the board at the shop front counter.
As a last resort, we can place the car in an auction. |
